Pickup / Shipping Information

Shipping Information:

The purchase request form has an area to designate shipping information. Freight charges will apply to most orders that ship.  We will advise you the total charges including freight and tax once an order is placed. Be sure to include a contact phone number for the shipping destination.

Many customers choose to have their products shipped to a local Shaw distribution center, a local receptive business location, or their installer's place of business. This reduces expense and allows us better tracking and control of the deliveries. We will strive to use a Shaw truck for all deliveries when possible, excluding those in residential areas. 

Home delivery is an available option, but this can be more expensive than shipping to a business address. Consumers choosing residential deliveries are responsible for unloading from the carrier's vehicle. Rugs up to 8' x 11' are available to ship via Fed Ex Ground to residential addresses.  Rugs over that size will ship via a common carrier such as Roadway, Southeastern Freight, or Averitt.

Pickup Information:

Customers must schedule an appointment for picking up.  Please be aware of the size and weight of the product being picked up and come prepared to safely transport the materials. The plants will not load any vehicle that is not properly equipped to handle the weight or size of product. 
All products must be paid through the Shaw Company Store prior to picking up.